Terms and Conditions
The following terms and conditions in this document are creating an accord between RFspin s.r.o. (“seller”) and the buyer. The order’s valid acceptance will be considered only the written or the electronic form between the seller and the buyer. By accepting the order or the goods’ delivery, the buyer is committing themselves to agree with these terms and conditions of this contract, unless stated differently in the written accord, specifically replacing these conditions. The buyer has the exclusive right to object against other or different conditions proposed to the buyer in the order or any other document.
1. ORDER AND CONTRACT FORMATION
The issuance of a quotation by the Seller does not constitute a binding offer. A contract is only formed when the Seller provides a formal written or electronic Order Confirmation to the Buyer. The Seller reserves the right to refuse any order for any reason.
Errors: The Seller reserves the right to correct any stenographic, clerical, or typographical errors in any quotation, price list, Order Confirmation, or invoice without liability.
Modifications: Any changes to an order after the Order Confirmation must be agreed upon in writing and may result in adjustments to price and delivery timelines.
2. PRICES AND PAYMENT
Unless otherwise stated in the offer or invoice, all prices are net, and the payment term is Advanced Payment.
Currency: Payment shall be made in the agreed currency (EUR or USD).
Arrears: If the Buyer is in default of payment, the Seller may suspend further deliveries. Late payments will be subject to a fee of 2% per month on any unpaid balance, plus any costs associated with debt recovery.
Taxes: Unless stated otherwise, prices do not include VAT, customs duties, or other taxes, which are the responsibility of the Buyer.
3. SHIPPING, DELIVERY, AND RISK
Unless otherwise agreed (e.g., specific Incoterms), the Seller will arrange shipment to the delivery address using a carrier of its choice.
Costs: Shipping, handling, insurance, and customs fees will be charged to the Buyer.
Transfer of Risk: Risk of loss or damage passes to the Buyer upon delivery of the goods to the first carrier.
Lead Times: Delivery dates are estimates only. The Seller is not liable for delays caused by shipping companies or customs clearance.
4. RETENTION OF TITLE
The Seller remains the legal owner of the delivered goods until the purchase price has been paid in full by the Buyer.
5. CANCELLATION
An executed order can be canceled only upon mutual written agreement. In case of cancellation, the Buyer is obliged to pay all costs incurred by the Seller up to the date of cancellation, including but not limited to materials, labor, administration fees, and non-refundable transport costs.
6. THE WARRANTY
The Seller warrants that the products will be free from defects in material and workmanship and will conform to the official specifications for a period of two (2) years from the date of delivery.
Inspection: The Buyer must inspect the products immediately upon delivery. Any visible defects or discrepancies must be reported to the Seller within 5 business days.
7. WARRANTY EXCLUSIONS
The warranty does not apply to defects caused by:
(a) careless storage or unprofessional handling; (b) poor operating conditions; (c) modifications made without the Seller’s consent; (d) combination with incompatible products; (e) interference with radiofrequency fields outside the product’s control; (f) normal wear and tear of consumables (cables, connectors).
8. RECEIVING YOUR ORDER
After delivering your order, check the shipping container because of the external damage. Record any kind of damage to the delivery note before signing it and contact the buyer as soon as possible regarding the situation. In case of any hidden damage, keep the shipping container for the inspection of the shipper.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, the Seller’s total liability for any claim arising out of or relating to the sale of products shall not exceed the purchase price of the specific product giving rise to the claim. The Seller shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or research project delays.
10. RECEIVING AND RETURNS
Damage in Transit: Record any external damage on the delivery note before signing and contact the Seller immediately. Keep all packaging for inspection.
Returns: No products may be returned without a prior request for service/Return Material Authorization (RMA). The Buyer must describe the problem and provide the serial or invoice number.
11. EXPORT AND RE-EXPORT RESTRICTIONS
In accordance with Article 12g(1) of Council Regulations (EU) No 833/2014 and No 765/2006, the re-export of any goods, technologies, or related services to the Russian Federation or the Republic of Belarus is strictly prohibited. Any breach of this provision will result in immediate termination of cooperation and potential legal action.
Our company is committed to complying with the applicable sanctions regulations of the European Union. Therefore, our customers are required to ensure that goods supplied by our company are neither directly nor indirectly exported to these countries nor used in violation of these legal provisions.
12. FORCE MAJEURE
The Seller shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes, government regulations, or shortages of raw materials.
13. GOVERNING LAW AND JURISDICTION
All contracts and legal relationships between the Seller and the Buyer shall be governed by the laws of the Czech Republic, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). Any disputes arising from or in connection with these terms shall be settled exclusively by the competent courts in Prague, Czech Republic.
13. SEVERABILITY CLAUSE
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between the parties and supersede all prior verbal or written agreements or understandings.
Handling Instructions
The Double-Ridged Waveguide Horn Antenna, Quad-Ridged Waveguide Horn Antennas are precision instruments. Handle with care. All Double-Ridged Waveguide Horn Antenna and Quad-Ridged Waveguide Horn Antennas ship with the standard RF SPIN mounting equipment.
Mounting of an antenna:
1. Always use the standard RF SPIN mounting equipment for fixing the antenna. Use the holder and mount it to an appropriate hole (¼ inch or 3/8 inch or Ø6 mm or Ø8 mm).
2. Hold the antenna with the connector pointing down and align the hole on the back of the antenna with the pin on the provided holder.
3. Insert the antenna into the holder and tight with the wing nut.
WARNING: Hold the antenna only by the back part. Do not touch the ridges. This may cause an irreversible change of parameters. Use only the appropriate connector for connecting the antenna. Always use a torque wrench for tightening with the proper torque (0.9 Nm for 3.5mm, 2.92mm, 2.4mm, and 1.85mm connectors; 0.56 Nm for SMA connector; 1.35 Nm for N connector)
For the antenna information please follow the antenna specification on the RF SPIN website or the calibration report.
The typical and calibrated data for Double-Ridged Waveguide Horn Antenna and Quad-Ridged Waveguide Horn Antennas can be found on the RF SPIN website or the calibration report.
Do not disassemble the antenna. Only qualified personnel should operate RF SPIN equipment. Avoid electrostatic discharge.
Extended Warranty Conditions
The Contract:
This Extended Warranty Service Contract (the “Contract”) is offered by us, RFspin s.r.o. The words “we,” “us,” and “our” refer to RFspin and “you” and “your”, the purchaser of this Contract. Your rights and obligations under this Contract become operative from the date of expiry of the manufacturer’s original warranty in relation to the product which you have purchased (the “Product”) and may continue for up to one (1) or three (3) years inclusive of the term of the manufacturer’s original warranty, (based on your selection of the duration of the extended warranty stated in the Invoice and subject to the terms of the type of plan which you have selected).
The Coverage:
The coverage is limited to mechanical defects and applies to repairs and replacements done in Czechia.
We have the sole option to repair or replace your Product with like kind, quality, and specifications. In the event that it is more economical to replace your Product instead of repairing it, the original Product shall be replaced (subject to the limits set out in the relevant warranty plan) with a similar product. If the original Product is replaced, this Contract will cease from the replacement date.
Any repair and/or service by an unauthorized repairer will render this Contract to be null and void. Any failure to follow the manufacturer’s instructions on installation, operation, or maintenance will render this Contract to be null and void.
Liability:
Coverage will not, under any circumstances, extend to any loss or injury to a person or loss or damage to property or any incidental, contingent, special, or any direct or indirect loss and consequential damages including but not limited to losses incurred due to any delay in rendering service related to this Contract and loss of use during the period that your Product is at an authorized repairer and/or while waiting for replacement parts to arrive.
Exclusions from Coverage
- At the time of purchasing the Contract, you were aware of something that would give rise to you making a claim under this Contract.
- Products that are still covered by the manufacturer’s original written warranty, repairer’s warranty, or any other warranty in effect.
- Normal wear and tear, corrosion, rusting, or stains.
- Warranty does not cover accessories external to the Product.
- Cosmetic Damage to outer surface/finishing
- Unauthorized modifications made to the Product; altered serial numbers; repairs performed by a non-authorized repairer.
- Consumables
- Shipping charges, express service charges, transportation damage, removal, installation, or reinstallation of the Product.
- Any loss or damage to the Product resulting from an act of God including but not limited to natural disaster, fire, flood, war, invasion, the act of a foreign enemy, hostilities or warlike operations, civil war, civil commotion.
- Foreign object damage.
- careless storage or unprofessional handling of the product.
This Contract shall immediately cease and become void if the Product is found to have been tampered, modified, the serial number defaced or removed, or repaired by an unauthorized repairer.
When Product failure occurs due to electrical or mechanical defects, please contact RFspin at info@rfspin.com. To validate coverage, please ensure you keep all the proof of purchase, such as sales receipts for the purchase of the Product and the Email Confirmation on the commencement of the Contract. If you sell or transfer your Product to another consumer within the warranty period, you must call the Warranty Hotline within 14 days from the date of the sale or transfer of the Product to another consumer, in order to transfer this Contract.
Contract Termination:
This Contract will terminate automatically: (i) upon expiry of the term of this Contract, (ii) upon replacement of the Product if beyond economical repair, or (iii) upon written notification of termination of this Contract within 30 days of original purchase of this Contract, whichever is the earlier.
General:
This Contract is not an insurance policy or guarantee; it is a service contract. This Contract is not a guarantee or promise relating to the nature of the material, workmanship, or performance of your Product covered by this Contract.
